API

[Production] Incident detected on OCR processing

Resuelto

Dear Customers,

We would like to inform you that our PREVENTGO solution is once again operational.

An incident report will be sent to you as soon as possible.

Please do not hesitate to contact us should you require any further information.

Sincerely, Customer Service.

Investigando

Dear Customers,

Please be advised that an incident has been detected on the PREVENTGO service (specifically for OCR analysis).

Our Partner’s team are mobilised to solve the problem.

We apologise for any inconvenience caused and remain at your disposal for any further information you may require.

Sincerely, Customer Service