[Production] Incident detected : important network latencies
Dear Customers,
We would like to inform you that the network infrastructure is operational again.
Please do not hesitate to contact us should you require any further information.
Sincerely, Customer Service.
Dear Customers,
The incident “NETWORK DEGRADATION” affecting our services seems to be resolved since 10h20 CEST
We are still monitoring network to be sure everything is stabilized.
Sincerely, Customer Service
Dear customers
Our network provider FreePro has informed us of the following situation:
Since 2.15am CEST this morning, Monday 29 July, the national FreePro network has been experiencing a significant slowdown.
Several links have been cut simultaneously, probably due to acts of vandalism targeting the optic fiber cables of several operators.
Our technicians and those of our partners are fully mobilised to investigate and carry out the necessary repairs.
We apologise for any inconvenience caused, and will keep you informed of any further developments.
Sincerely, Customer Service